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Empathetic User-Centric Products and Services
Dive into our latest discussion on "Empathy Expansion Kit: Empathetic User-Centric Products and Services." Join hosts Stephen Sakach and Tullio Siragusa as they explore how businesses can leverage empathy in the design process to truly connect with their users and deliver exceptional products and services.
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EPISODE HIGHLIGHTS
  • The importance of understanding and addressing the real problems users face.
  • How a deep dive into empathy can transform product design and customer experience.
  • Practical steps for incorporating user feedback into every stage of the design process.

πŸ’‘ Whether you're a designer, product manager, or business leader, this episode will equip you with the tools to think beyond conventional design practices and create solutions that resonate deeply with your target audience.

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EMPATHY EXPANSION KIT SERIES EPISODES

The Empathy Expansion Kit Series from The Bliss Business Podcast, sponsored by Zero Company, hosted by Stephen Sakach and Tullio Siragusa explores the transformative power of empathy in leadership. This enlightening series highlights how empathetic leadership not only enhances team productivity and creativity but is also pivotal in fostering a culture of deep understanding and respect within organizations.

Each episode provides invaluable insights into incorporating empathy into leadership training and sustaining it in high-pressure environments. Learn from practical strategies and real-world examples of leaders who excel in balancing professional demands with genuine concern for team welfare.

Episode list
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Ep. 1: Cultivating Empathy - A Daily Practice for Leaders
πŸš€ Exciting Announcement! Introducing the "Empathy Expansion Kit Series" on The Bliss Business Podcast! 🌟 Join hosts Stephen Sakach and Tullio Siragusa as they discuss the transformative world of empathetic leadership in our latest series. This unique program is designed to empower leaders to weave empathy and compassion into the fabric of their professional lives, enhancing workplace culture and leadership effectiveness.
June 5, 2024
10m 35s
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Ep. 2: Laying the Foundations - Empathy in Organizational DNA
🌟 Exciting New Episode on The Bliss Business Podcast! 🎧 Join hosts Stephen Sakach and Tullio Siragusa as they explore the foundational aspects of integrating empathy into the DNA of organizations in our latest series, the Empathy Expansion Kit.
June 12, 2024
10m 30s
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Ep. 3: Resistance to Empathetic Change
Join us in our latest episode from the "Empathy Expansion Kit Series," where hosts Stephen Sakach and Tullio Siragusa tackle the challenging yet vital topic of Resistance to Empathetic Change in the workplace. This insightful discussion is brought to you by Zero Company. Discover how to navigate and overcome resistance as you strive to build a more empathetic and inclusive work environment. Whether you're a CEO, a manager, or part of a team, understanding the dynamics of resistance is crucial for fostering meaningful change.
June 19, 2024
10m 49s
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Ep. 4: The Future of Empathy in Business - Trends and Predictions
🌟 Exciting New Segment Alert on The Bliss Business Podcast! 🎧 Join hosts Stephen Sakach and Tullio Siragusa as they unravel the future of empathy in the business landscape in our latest segment, "The Future of Empathy in Business - Trends and Predictions." This discussion, part of our Empathy Expansion Kit series, covers how rising consciousness and empathy are becoming integral to corporate DNA.
June 26, 2024
11m 12s
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Ep. 5: Empathetic User-Centric Products and Services
πŸš€ Exciting New Segment on The Bliss Business Podcast! 🎧 Dive into our latest discussion on "Empathy Expansion Kit: Empathetic User-Centric Products and Services." Join hosts Stephen Sakach and Tullio Siragusa as they explore how businesses can leverage empathy in the design process to truly connect with their users and deliver exceptional products and services.
July 3, 2024
11m 48s
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Ep. 6: AI and Employee Emotional Well-being Feedback Loops
Dive into our latest discussion, "Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops," with hosts Stephen Sakach and Tullio Siragusa. Sponsored by Zero Company, this episode explores the cutting-edge integration of AI in supporting the emotional well-being of employees through innovative feedback mechanisms. Learn how AI tools are being used to: + Detect and address employee stressors discreetly. + Facilitate emotional support mechanisms that promote a healthier work environment.
July 10, 2024
12m 29s
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Ep. 7: Listening Louder and with Empathy to Your Social Media Engagement
Discover the art of "Listening Louder and with Empathy to Your Social Media Engagement" in our latest Empathy Expansion Kit episode. Join hosts Stephen Sakach and Tullio Siragusa as they discuss the transformative power of empathetic social media practices. Sponsored by Zero Company, this discussion explores how businesses can enhance trust, loyalty, and a positive brand image by engaging deeply and empathetically with their online communities.
July 17, 2024
11m 50s
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Ep. 8: Feedback as a Gift and Empathetic Responses to Criticism
🎧 New Episode Alert on The Bliss Business Podcast! πŸš€ Unlock the power of feedback in our latest Empathy Expansion Kit episode, "Feedback as a Gift and Empathetic Responses to Criticism." Join hosts Stephen Sakach and Tullio Siragusa as they explore the transformative approach to feedback that can redefine your business interactions and customer relations.
July 24, 2024
11m 56s
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Ep. 9: Empathy at Every Touchpoint of the Customer Journey
🎧 New Episode Alert on The Bliss Business Podcast! πŸš€ In our latest Empathy Expansion Kit series episode, "Empathy at Every Touchpoint of the Customer Journey," hosts Stephen Sakach and Tullio Siragusa dive into the critical role empathy plays throughout the entire customer journey. Sponsored by Zero Company, this episode explores how empathetic marketing can transform customer experiences and build lasting loyalty.
July 31, 2024
11m 43s
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Ep. 10: The Ripple Effect of Extending Empathy Beyond Business
In our latest Empathy Expansion Kit Series, "The Ripple Effect of Extending Empathy Beyond Business," hosts Stephen Sakach and Tullio Siragusa explore how acts of empathy can transcend the workplace and positively impact the broader community. Sponsored by Zero Company, this episode delves into how businesses can integrate empathy into their core practices and outreach.
August 7, 2024
10m 46s
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Ep. 11: The Compassionate Brand Voice Crafting Empathetic Messaging
Join us for the latest Empathy Expansion Kit episode of The Bliss Business Podcast where hosts Stephen Sakach and Tullio Siragusa discuss crafting empathetic messaging that resonates deeply with your audience. Sponsored by Zero Company, this episode provides practical insights on developing a compassionate brand voice that sets your business apart.
August 14, 2024
10m 45s
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Ep. 12: Authentic Storytelling Connecting with Customers
Authenticity isn't just a buzzwordβ€”it's a necessity. In our latest Empathy Expansion Kit episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa break down the art of Authentic Storytelling and its power to truly connect with your customers.
August 21, 2024
10m 49s
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Ep. 13: AI CMO - Scaling Empathy & Humanity Through Marketing
πŸŽ™οΈ Scaling Empathy & Humanity Through AI in Marketing 🌟 In this insightful Empathy Expansion Kit episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa explore how to effectively scale empathy and humanity through your marketing efforts using AI-driven strategies.
August 28, 2024
11m 11s
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Ep. 14: Empathy at Scale - AI in Customer Experience Personalization
Can AI truly enhance customer experience with empathy? In this episode of The Bliss Business Podcast, Stephen Sakach and Tullio Siragusa dive into the fascinating intersection of AI and customer experience personalization. Discover how AI can not only meet but exceed customer expectations by creating empathetic connections at scale.
September 4, 2024
11m 46s
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Ep. 15: Scaling Personal Touch in a Growing Business
In today's episode of The Bliss Business Podcast - Expansion Kit Series, we tackle one of the biggest challenges for growing businesses: maintaining the personal touch that makes customers feel valued, even as you scale. Join Stephen Sakach and Tullio Siragusa in this short but powerful Empathy Expansion Kit episode as they explore how to build love into scalable systems without losing the personal connections that helped you grow.
September 11, 2024
13m 04s
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Ep. 16: Saying Sorry - The Art of the Empathetic Apology
🎧 New Empathy Expansion Kit Series Episode: Saying Sorry – The Art of the Empathetic Apology 🎧 In this episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa break down the key elements of an empathetic apology.
September 18, 2024
12m 07s
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Ep. 17: Defining Systemized Empathy & BLISS
πŸš€ New Empathy Expansion Kit Podcast Series Episode Alert! πŸš€ In this insightful episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa dive deep into the next frontier of business leadership: Systemizing Empathy. πŸ’‘ 🌟 Empathy and love are at the heart of building scalable systems that don’t lose their human touch. As businesses grow, maintaining an empathetic culture becomes challenging, but with the right strategies, it’s possible to scale without sacrificing connection.
September 25, 2024
12m 23s
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Ep. 18: Empathy in Leadership Training
We’re excited to bring you the latest episode from our Empathy Expansion Kit series: Empathy in Leadership Training! 🌟 Hosts Stephen Sakach and Tullio Siragusa discuss why empathy is the cornerstone of effective leadership and how it can transform workplace culture. πŸ’Ό
October 2, 2024
11m 19s
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Ep. 19: Customer Service with Heart
In today’s fast-paced business world, how do you create an unforgettable customer experience? The answer lies in empathy. πŸ’‘ Tune in to the latest episode of Empathy Expansion Kit Series on The Bliss Business Podcast, where we dive into the topic of Customer Service with Heart.
October 9, 2024
12m 02s
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Ep. 20: The Role of HR in Fostering Empathy
Join us for another episode of the Empathy Expansion Kit as we dive into The Role of HR in Fostering Empathy on The Bliss Business Podcast πŸŽ™οΈ In this episode, Stephen Sakach and Tullio Siragusa explore the pivotal role HR plays in shaping empathetic workplace cultures. Discover how the future of HR is moving towards holistic employee well-being, personal growth, and fostering a sense of purpose within teams.
October 16, 2024
13m 13s
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Ep. 21: Building Empathetic Teams Remotely
How do we build empathetic and connected teams when working remotely? 🌍πŸ‘₯ In the latest episode of The Bliss Business Podcast, we dive into the Empathy Expansion Kit: Building Empathetic Teams Remotely. Tune in as we explore actionable strategies to foster trust, communication, and collaboration, even when your team is spread across the globe.
October 23, 2024
10m 50s
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Ep. 22: Metrics for Measuring Empathy
How do we gauge the real impact of empathy? πŸ“Š In our latest episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa dive into the heart of measuring empathy with metrics that truly matter.
October 30, 2024
14m 06s
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